Feedback from our Lovely Customers

Once we have carefully wrapped and packaged our gifts to you, we often think about the celebrations you are having and wonder if your friends and family loved their keepsake gifts as much as we did. We love to hear back from our lovely customers with feedback on their celebrations.  Please let us know how we did and whether you loved our products and service. Your feedback is vital to us to help us keep future customers happy.  Thank you for taking the time to share.

Just to let you know Megan really loved her school uniform bear I got her for her birthday. She took it in to school and her teacher had never seen one before and thought it was wonderful .Many thanks for the wonderful work you do - I have recommended you to a few people.

O My , I must say I am truly in love with all the bears, they are beautiful, seeing them and reading the words, on their little capes made me have a tear or two!!

I will be handing them out to their new Forever homes in the next month or so, I am sure the girls and wee Sam, will love them!

Thank you and your wonderful threadsters of magic for making these bears with love.

My Dear Old Pops, will live on visually thru these wonderful memory bears, they will be cherished and loved as much as he 

The cushions are also amazing, and will look great in my sun book room, where my Pops would sit and read, which felt like forever, I have mentioned these to Mum, and now she would like one, so I am glad we got two made up. She said maybe she could hug 'him' from time to time.... beautiful I thought.Thanks again Helen for keeping these memories alive.

Oh thank you so much Helen, and thank you for doing it so quickly. I know she will absolutely love it. She'll cry, but she will love it.
I can't imagine how much comfort you give to people and it's a beautiful thing that you do. Again, thank you so much.
I meant what I said most sincerely, I just wish I knew about you sooner. I will most definitely share your page and spread the word.
Angels in disguise, that's what you all are.

Hi Helen/Lovely Keepsake Company,

I just wanted to write you a message to say thank you so much for beautiful memory cushion. I am over the moon with it - it's perfect. It's such a lovely idea and something I can cherish forever.

The service has also been great, I really appreciated you letting me know once the shirts had arrived at your end, as it can be quite strange sending off something so precious to you.  I haven't yet seen the 2nd cushion as that is a gift to my Dad, which I will give to him tomorrow. I can't wait to see that one as well and also his reaction as it is a surprise :)

The embroidery of the initials was also lovely and I like how the same colour as the logo was used. Also the packaging of the cushions was beautiful as well.  All these little details really do make a difference.  Thank you once again for a beautiful gift I am so happy with how it's turned out. It's so special and will bring me comfort. I have encouraged other family members to do the same as it's a great way to remember someone.

I have also posted a picture on instagram and tagged "thelovelyksco" in it as I would absolutely recommend anyone to use your company.  Thank you so much xxx

Oh my goodness oh my goodness oh my goodness!
The bears are AMAZING!  I only just got to open them as they arrived at my partner's work Fri but he had day off typically! They have brightened my day up no end. It is so lovely to have them and remember how much they weighed.  Massive thanks to you and your clever team!
Rebecca xxx
Received on Friday. My mother in law was delighted with it which I had signed by the guests at her birthday meal. My sister in law is very interested in a 50 for her husbands birthday next month I have given her your website. Thanks again for great service.
Thank you so much for your help! You have been utterly amazing and helpful.  I will definitely be sharing your FB page. Great service. Thanks xxx
Aagh, was well chuffed to see this special photo frame on show today which I bought for Merrill. Perfect for keeping Vegas birthday celebration memories alive. Thanks the lovely keepsake company x
Love my baby grow cushion thank you Lovely Keepsake Company, Amber is very attached to it too! Brought tears to my eyes and Minnie hugged it all the way home. I will be ordering one for Minnie, beautifully made and so special, thank you. Xxx
Thank you for the picture frame. It was beautifully presented and is exactly what I had hoped for. I will certainly place future orders with you and shall recommend The Lovely Keepsake Company to friends and family.
This was the perfect gift to mark the end of my daughter's primary school years. My daughter was totally overwhelmed when she opened the bear and I cannot thank Helen and Bev for going the extra mile to make sure that it was delivered on time ready for her to open on her last day of school. It is absolutely adorable and the craftsmanship and service is second to none. You really feel that this bear was made with 100% love and care. It is such a unique and special keepsake and I wouldn't hesitate to recommend.
Claire B
This beautiful trinket box was a present for my Mum's 70th Birthday. She had expressly told me NOT to spend any money on her but I wanted to get something Absolutely perfect. It is so pretty and "shiny" and when personalised is such a lovely gift. Mum has it on her dressing table so she is always reminded of what a special place she has in my heart.
Bought this for my cousins 21st. Great item... We all had fun writing memorable words to capture the day.... Wonderful item as got us all sharing memorable moments! Really pleased with the item, packaging and delivery time... Would definitely recommend!!
Tori Sharman
Received my beautiful picture frame today was wrapped amazingly.... So good that I didn't want to open it!!!! Thank you will definitely be buying more from you in the future x
Sometimes there's so much to say to someone, the words just don't come. This beautiful wooden plaque says it all and looks stunning too!
Seeing tears in your Dad's eyes as he opened this beautifully wrapped present is testament to how fab this frame is! I'd added a photo of all the special boys in my dad with my two boys, Alfie and Freddie, when we were all on holiday together and honestly, this was so special. The perfect way to express to my Dad how much I appreciate the l bond that he has with the boys and how much they look up to and admire him.
I thought this made a useful change from the box of chocs / bunch of flower "Thank you"s my girls teachers usually end up with. My little one (who was a bit unsure when I suggested we order it - her teacher does like chocolate apparently!) was delighted to see her name in print - big smiles. The notebook cover has a very crisply printed cover and has good quality lined paper. It was beautifully and solidly packed, and delivered in very good time via the Royal Mail. Very pleased with the purchase. ( Very pleased little one didn't see the "Miss Teacher Owl Sweets Jar" - pretty sure those are teachers very favourite! )
These notelets are fabulous! The messages are really thought provoking and loved by my friends. High quality and good value for money. You won't be disappointed!
I just wanted to say thank you for everything. The treasure chest boxes were a huge hit and everyone loved them. Everyone kept commenting on them. My sister is pregnant again so I will no doubt be buying more stuff in the next few months (especially for the baby shower).Thank you again.